IT Essentials v5.0 Chapter 12 Exam Answers

1 Which two operating systems can be upgraded to Windows XP Home? (Choose two.) Windows 95 Windows 3.1 Windows 98* Windows 98 SE Windows NT workstation* 2 A customer using a Windows XP computer is complaining that a new card reader is not working. A technician tests the card reader on a Windows 7 computer […]

IT Essentials v5.0 Chapter 11 Exam Answers

1 Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? (Choose two.) Contact a first responder.* Confront the customer immediately. Shut down the computer until authorities arrive. Document as much information as possible.* Remove and destroy the hard drive. 2 […]

IT Essentials v5.0 Chapter 10 Exam Answers

1 A user receives a phone call from a person who claims to represent IT services and then asks that user for confirmation of username and password for auditing purposes. Which security threat does this phone call represent? social engineering* anonymous keylogging spam DDoS 2 Which two security precautions will help protect a workplace against […]

IT Essentials v5.0 Chapter 9 Exam Answers

1 Which factor affects the speed of an inkjet printer? the desired quality of the image* the cost of the inkjet cartridges the size of printer power supply the quality of the paper 2 What are two cables that are used to connect a computer to a printer? (Choose two.) FireWire* HDMI serial* PS/2 eSATA […]

IT Essentials v5.0 Chapter 8 Exam Answers

1 What is a good source for safely downloading Android apps? the Apple App Store iTunes freeware sites Google Play* 2 What two functions can be performed with the home button on an iOS mobile device? (Choose two.) lock the device the same functions as the Android navigation buttons* start voice control* reset the device […]

IT Essentials v5.0 Chapter 7 Exam Answers

1 Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.) The laptops consume more power. The laptop CPUs are interchangeable with desktop CPUs. The laptops are designed to produce less heat.* The laptops operate at higher clock speeds. The laptops use smaller cooling devices.* 2 In the […]

IT Essentials v5.0 Chapters 1-6 Checkpoint Exam Answers

1. Which wireless security procedure should be used to hide the WLAN ID from wireless clients? Configure WEP only on the access point. Disable the broadcast of the SSID on the access point.* Decrease the antenna spectrum on each wireless client. Configure MAC address filtering on the access point. Install WAP on the wireless clients. […]

IT Essentials v5.0 Chapter 6 Exam Answers

1. Which network device makes forwarding decisions based on the destination MAC address that is contained in the frame? repeater hub switch* router 2. A customer is considering a multipurpose device to create a home network. Which three devices are usually integrated into a multipurpose network device? (Choose three.) email server router* switch* web server wireless access […]

IT Essentials v5.0 Chapter 5 Exam Answers

1 What are two features of the active partition of a hard drive? (Choose two.) The active partition must be a primary partition.* Up to four primary partitions can be marked as active. The operating system uses the active partition to boot the system.* The active partition may include the manufacturer recovery partition. An active […]

IT Essentials v5.0 Chapter 4 Exam Answers

1 Which task should be part of a software maintenance routine? Check for and secure any loose cables. Remove dust from the power supply. Defragment the hard drive.* Back up the data, reformat the hard drive, and reinstall the data. 2 What is the purpose of documenting the information that is obtained from the customer […]